Frequently Asked Questions
  • What form of payment is NOT accepted?

Personal Checks are NOT accepted.

  • What are grounds for a refund?
  • A refund is ONLY given if I must cancel due to anything personal (illness , emergency etc),
  • The service is not completed within the terms of the agreement
  • No show by the MOS (Master of service)
  • ONLY the payor may receive the refund. NO 3rd party
  • When is the client NOT granted a refund?
  • Disgruntled aggressive behavior in which the MOS is made to feel threatened by client, those in attendance or aggressive pets that pose a threat.
  • Client cancels day of event or service
  • When is the deposit due for service?
  • 72 hours prior to service at latest
  • Is there additional cost for travel or delivery?
  • If the event or destination of service is 30 miles or more (amount may vary)
  • Can prepared meals also be catered?
  • Yes, I will cater your event as well, Fees apply accordingly
  • How are consultations conducted?
  • Online, via phone & in person.
  • Who can request and/or pay for services?
  • Client MUST be 18 or older. 21 for alcoholic services

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